We are Ariosi Group Limited (company number 03950962), and our registered office is 3 Dukes Gate, Acton Lane, Chiswick, London, W4 5DX. We are registered as data controller with the Information Commissioner’s Office (ICO) with the registration number ZB296467.
Ariosi Group Limited
Attn: Chief Information and Technology Officer
Address: 3 Dukes Gate, Acton Lane, Chiswick, London, W4 5DX.
The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.
Ariosi Group Limited fully complies with Article 5 of the General Data Protection Regulation (GDPR) which requires that personal data shall be:
We only ask for the information that is required to service your enquiry, reservation and our subsequent delivery of services that You explicitly agree to and contract from us.
The two main types of data that We collect from You are:
Ariosi Group Limited does not store any customer payment information. Payment details are supplied directly to the Barclaycard payment platform via a secure payment link which We provide You.
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Usage Data is collected automatically when using the Service. It may include information such as your Device's Internet Protocol address (i.e., IP address), browser type, browser version, the pages of our Service that You visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, your mobile device’s unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
The Company may use personal data for the following purposes:
To provide and maintain Our Service: including monitoring the usage of our Service.
To manage your Account: to manage your registration as a user of the Service. The personal data You provide could give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items, or services You have purchased or of any other contract with Us through the Service.
To contact You: by email, telephone calls, text messages, or other equivalent forms of electronic communication, such as informative communications related to the functionalities, products or contracted services.
To provide You: with news, special offers and general information about other goods, services and events which We offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
To manage your requests: to attend to and manage your requests to Us.
For business transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our products, services, marketing and your experience.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.
We may share your personal information in the following situations:
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
Our Service may give You the ability to delete certain information about You from within the Service.
You may update, amend, or delete your information at any time by signing in to your Account, if You have one, and visiting the account settings section that allows You to manage your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.
Please note, however, that We may need to retain certain information when We have a legal obligation or lawful basis to do so.
Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
The Company may disclose your Personal Data in the good faith belief that such action is necessary to:
What security and retention procedures does Ariosi Group Limited put in place to safeguard your personal data?
We continuously review and update Our Website data security in accordance with legal requirements and web best practices. We take every reasonable measure to ensure your data is secure and only accessed by those requiring it to process your reservation.
When you make a reservation and enter payment details, this information is encrypted. This helps to ensure your data is not transferred in a readable format and cannot be unlawfully accessed in transit.
You must be over 18 years of age to book an apartment with Ariosi Group Limited. However, due to the nature of the services We provide, sometimes We may need to collect information from a child’s guardian about the child for the purposes of providing our service.
Hence, If children are travelling with you, we will need to know their age, but we do not require their personal details and you will never be asked for their information at any stage in the reservation process.
We may ask simple questions to help form your requirements, for example, if You require a cot or a highchair. We will not collect more information than necessary and We will safeguard the information We collect from You about your child.
How does Ariosi Group make use of social media?
Bases of processing personal information
To process your information, We rely on the following legal bases:
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
With your consent, We will send You marketing materials that support Our business and are suited to your requirements. Your consent will be explicit and You will know what types of marketing materials You are going to receive. You can manage the communication You receive from Us by selecting your preferences on Our website. You may receive the following types of marketing emails from Us:
If You are within Our key industries, then We may reach out to gauge your interest in Our services. If You receive communication from Us and do not wish to receive more, then simply hit the unsubscribe button at the bottom of the email.
Ensuring you have the best possible stay is important to us so we may also contact you during your reservation to check that everything is as expected. We may also ask if you are interested in extending your reservation or if you have any future requirements that we can help with.
If during the reservation process, the apartment you have chosen is not available, then we may contact you to discuss alternative options.
Any individual whose personal data We hold and to whom the GDPR applies is entitled to eight data subject rights:
1) The right to be informed. The right to information allows individuals (data subjects) to know what personal data is collected about them, why, who is collecting data, how long it will be kept, how they can file a complaint, and with whom will they share the data.
2) The right of access. Individuals have a right to submit subject access requests and attain information from the organisation about whether their personal information is being processed.
3) The right of rectification. The right to rectification allows the individuals to ask the organisation to update any inaccurate or incomplete data they have on them.
4) The right to object to processing. The right to object allows individuals to object to the processing of personal data at any time, in certain situations and it will depend on the purpose of processing and the lawful base for processing.
5) Rights in relation to automated decision-making and profiling. The data subjects have the right not to be subject to automated decision-making if it is producing a legal effect that significantly affects them. However, it will not apply if the processing is necessary for the performance of a contract, if it is authorized by the law, or if the processing is based on explicit consent.
6) The right to be forgotten. The right to be forgotten is also known as the right to erasure. This right allows individuals to ask for their personal data to be deleted if:
7) The right to data portability. Data portability allows individuals to obtain their own personal data that they have previously provided to the organisation in a structured, commonly used and machine-readable format.
8) The right to restrict processing. Individuals can request that an organisation limits the way it uses their personal data. Organisations may not be obliged to delete the data, but it may still have to refrain from processing it.
We use the following types of cookies:
Some cookies may give Us a user’s browsing IP (Internet Protocol) address which is personally identifiable information. However, We do not use this to identify any individuals. Your IP address may be logged to help Us track where your browsing session is originating from and help Us gather wider statistics on Our visitor base.
If you would like to read more information about cookies, or would like to find out about how to disable them, please visit https://www.aboutcookies.org/ if you would like to get more information about the specific cookies our Website uses, please contact firstname.lastname@example.org